Shockwave Flash Isn’t Responding Fix For Chrome

Have you often had a problem with the Shockwave Flash not responding as you want it to? Well, you should know that both Google and Mozilla have pulled support for the Shockwave Flash plugin from Chrome and Firefox respectively.

Shockwave Flash or Adobe Flash is used by websites to display multimedia items such as videos, graphics, animations and games. Shockwave Flash was once the standard for multimedia on most websites, but today, it has been replaced by HTML5. HTML5 is more effective and does not require browser plugins, which makes it so much more secure.

The issue with Shockwave Flash is that the plugin needs to be updated regularly; otherwise it leaves the entire system vulnerable to cyber-attacks. Hackers are known to gain entry into people’s accounts, install malware and steal personal details through old version plugins.

Here, we discuss what to do if Shockwave Flash is not responding on your Chrome. Often Chrome does not gel well with Shockwave Flash, which means frequent crashes and slowdowns. Here, we focus Chrome and not Firefox because Firefox works with the Flash installation on OS of the host system – so if there any issues with Flash on Firefox, it has to do with the host system, which has to be rectified first. Chrome, on the other hand, has an internal Adobe Flash installation, which is updated with every Chrome release.

Shockwave Not Responding Error

Shockwave Not Responding Error

The problem arises when Chrome attempts to utilize both the OS installation of Adobe Flash as well as the internal Chrome installation. This leads to a browser lag, a temporary lockup and eventually a browser-wide crash of all active instances of Flash. It is not uncommon to get the message: “The following plug-in has crashed: Shockwave Flash” on Chrome.

The steps given here will help you deal with this issue. Before we get started, just remember the problem is not with Flash, but with the fact that there are multiple instances of Flash running at the same time – which causes it to crash. Here’s how to resolve the problem.

Shockwave Flash Isn’t Responding Fix For Chrome

Step 1. Type “about:plugins” in the address bar of Google Chrome. You will get a list of all the active plugins that are installed on Chrome.

Step 2. Check for the Flash plugin in the list. Now, expand the plugins by clicking on the “+” symbol next to them in the upper right hand corner, and look for instances of Flash.

Step 3. Are there are multiple Flash plugins in the list? This could be the reason why Shockwave Flash isn’t responding, as there is always a possibility of a conflict when there are multiple instances of the Flash plugin.

Step 4. Now, disable the links for Chrome’s internal installation of Flash. This will be in Chrome’s AppData folder. The Flash plugin that’s from Windows will be in the Windows folder.

Just be sure to disable the right Flash installation. You want only the Windows installation of Flash to run on your system. Restart Google Chrome and resume your browsing.


Since you have disabled the internal flash installation on Chrome, this means that your plugin won’t get upgraded whenever there is a new Google Chrome update.

But this should not be an issue anymore because Google Chrome has discontinued Shockwave Flash plugins, as stated earlier in the article. Any updates to your Shockwave Flash will be done through the Adobe Flash auto updater or through manual update from your laptop.


  • Steve Holt

    Thanks for explaining how to fix my computer when Shockwave Flash isn’t responding. Checking the list of active plugins that are installed on Chrome seems like it would really help. I have a lot of active plugins on my computer, so disabling them seems like what I should do before disabling the links for Chrome’s internal installation of Flash.

  • Dean

    Flash is a nightmare. Constantly causing problems.

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